Privacy Policy
This privacy policy informs about the privacy practices and principles of personal data processing in relation to FOREST FRIENDS, SIA, reg. No. 50203625951 website and services. To contact us regarding data processing issues, please email [email protected]

What information do we collect?
We collect personal data that you voluntarily provide to us via email, web-based questionnaires and other direct communication with you.

When you place an order, you must provide your name, contact details, delivery address and other information you wish to provide.

How do we use the personal data we collect?
We may use the personal data collected for

provide you with the services and information you have requested,
process your orders and process the necessary documents,
provide you with effective customer support,
help prevent threats or fraudulent activities,
send you communications where you have explicitly consented to receive them,
comply with regulatory requirements.
We may transfer your information to third parties to comply with legal requirements, cooperate with supervisory authorities, help prevent criminal activity and protect our, your and others' legal rights.

How do we protect personal data?We use various technical and organisational security measures to protect your personal data. Your personal data is accessible to a limited number of people, only authorised persons.

How long do we keep personal data?

We keep your personal data for as long as we need it for the purpose for which it was collected and as permitted or required by law.

How do we use cookies?

Cookies are small text files that are stored on your computer by the websites you visit. They are used to ensure the functioning of the website and to provide information to the website owners.

This website may set the following cookies:

Functional cookies. These cookies are necessary to enable you to navigate the website and use its features. Without these cookies we cannot provide the services you have requested, such as shopping cart functionality.

Google Analytics cookies. These cookies are used to obtain statistics about visits to our website. We use this information to improve the performance of the website and promotional activities.

Targeted advertising tool cookies. These cookies are used to increase the effectiveness of advertising and to show you ads that are most likely to be of interest to you.

Third party service provider cookies. Cookies may be set by the following third-party services used on this website. Some of these cookies may be used to track your activities on other websites and we cannot control them as these cookies are not set by our website.

How do I opt out of cookies?

To opt out of receiving cookies, you can use the private browsing mode provided by most browsers (private log, incognito log or InPrivate log). Any cookies that are created when you are in private browsing mode are deleted as soon as you close all browser windows.

To opt-out of receiving and using information necessary to display targeted advertising, you can use the free tool Your Online Choices or YourAdChoices.

Your rights in relation to your personal data

If you are a data subject under the EU GDPR (for example, you are an EU citizen and you provide us with your personal data), you have the following rights in relation to your personal data:

Right of access to information. You have the right to be informed about why and how your personal data is processed. You have the right to receive a copy of the personal data we hold about you in a commonly used electronic format free of charge.

Right to rectification. You have the right to have inaccurate or incomplete personal data rectified or completed without undue delay.

Right to be "forgotten". You have the right to withdraw your consent to the processing of your personal data and to have your personal data erased without undue delay once the data is no longer necessary to provide the services you have requested and to comply with the law.

Right to restrict processing. You have the right to obtain the restriction of the processing of your personal data where you object to it and we have no legitimate grounds for continuing the processing, where you contest the accuracy of the data, where the processing is unlawful or where you claim to establish, exercise or defend legal claims.

Right to object. You have the right to object to processing at any time, unless it is necessary for a task carried out in the public interest or there are compelling legitimate grounds for the processing.

Other rights under the GDPR. For more information, please visit the EU data protection website.